FAQ

We specialize in creative and premium wrapping papers including:

• Dog Wrapping Paper
• Face Wrapping Paper
• Football Wrapping Paper
• Graduation Wrapping Paper
• Marble Wrapping Paper
• Photo Wrapping Paper
• Thank You Wrapping Paper
• And many more unique designs!

Yes! We offer stylish phone cases for various models including the latest iPhone 16. Our cases combine protection with creative design to keep your devices safe while expressing your personal style.

We provide comprehensive party supplies for various themes including:

• Football Party
• Horse Theme Party
• Mediterranean Party
• Number Balloon Party
• Photo Face Party
• Safari Party

Simply browse our collections, select your favorite products, add them to your cart, and proceed to checkout. You’ll need to provide shipping information and payment details to complete your order.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy faster checkout in the future.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the processing stage.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption and security measures to protect your payment information. Your financial details are processed securely through our trusted payment partners.

Your payment method will be charged when your order is placed and processed.

We ship worldwide! However, due to logistical constraints, we’re currently unable to deliver to some remote areas in Asia. If you’re unsure about delivery to your location, please contact us before ordering.

All orders are processed within 1-2 business days from our creative headquarters in Lancaster, California. During peak seasons or special promotions, processing might take an extra day, but we’ll keep you informed of any delays.

Yes! Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey from our California headquarters to your doorstep.

Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier schedules. If your package is significantly delayed, please contact us and we’ll work with our carriers to locate your shipment.

We offer a 15-day return policy from the date you receive your items. If you’re not completely thrilled with your purchase, we’re here to help make it right!

Please contact our customer service team at [email protected] with your order details and the reason for return. We’ll guide you through the process and provide return instructions.

For hygiene reasons, personalized products and opened phone cases may have restrictions. Please contact us for specific details about your return.

Once we receive and inspect your returned items, we’ll process your refund within 5-7 business days. The timing of when the refund appears in your account depends on your payment method and financial institution.